I'd been losing my hair since my mid-twenties and just learned to live with it. A mate mentioned SMP so I looked into it for months before I actually picked up the phone. I'm not going to lie, I was nervous — it's your head, isn't it? But from the first consultation Dawn put me at ease completely. She was friendly and honest with me straight about what the results would look like. The treatment itself was way more comfortable than I expected and the finished result… I genuinely wasn't prepared for how much of a difference it would make. I look in the mirror now and I just look like a bloke who keeps his hair short. That's all I wanted. Wish I'd done it years ago.

I recently had SMP at Elite SMP with Dawn and I couldn't be happier with the result. She really listened to my concerns and put me at ease and the whole process was explained clearly throughout. My biggest regret was not getting this done sooner!

I wasn't sure SMP would look natural on me — I'd seen some results online that looked really off and I didn't want to go for a dark, square hairline. Dawn was upfront about pigment matching from the start, she clearly knew what she was talking about and that gave me confidence. The consultation felt like a proper conversation, not a sales pitch. I've been asked why I shave my head and when I've told them it's SMP they were genuinely shocked.

Hair loss in your early twenties is rough. It's not something you expect and it knocked my confidence more than I admitted to anyone at the time. I tried the usual stuff — tablets, shampoos, all of it — and nothing made a real difference. A friend sent me a reel on Instagram and I looked into Elite SMP from there. I was probably the most anxious client Dawn has ever had if I'm honest — I asked her about a hundred questions before I even booked. She never made me feel like I was being a pain about it, just answered everything properly. Three sessions later and I genuinely feel like a different person confidence wise.

The perimenopause really affected my hair in my forties and for years I covered it with products. It's exhausting — not just physically but mentally. I'd heard of SMP for men but I wasn't sure it was something women did. When I found Elite SMP I messaged Dawn and she came back really quickly and was so warm about it. The treatment was spread over a few sessions and Dawn checked in throughout to make sure I was happy with how things were progressing. I feel so much more like myself now. I don't think about my hair the first thing every morning anymore and that's honestly huge.

I spent a lot of money on a hair transplant a few years back and while it helped, the density was never quite there. I had a patch at the crown that still really bothered me. A colleague mentioned SMP as a way to fill in the gaps as her partner had had it but I was honestly a bit resistant at first — felt like admitting the transplant hadn't worked. I read up on it and it made sense so I contacted Elite SMP. Dawn was really knowledgeable about working alongside existing transplant results, she understood exactly what I was trying to achieve. I'm now left with a fuller natural hairline. It's the finishing touch I didn't know I needed.

I'm not great with needles and I've never had a tattoo so the idea of a tattoo on my head made me nervous. What finally pushed me was just being fed up of feeling self-conscious every time someone took a photo. Dawn answered all of my questions and from the first session I was really put at ease. She told me how to look after it in between sessions and I was genuinely excited for each session as it just got better each time. The results speak for themselves. Both my wife and I are made up with the results.